Running a pharmacy is demanding enough without your systems making it harder. Encon Pharma gives you the visibility, clarity, and confidence to manage every branch, every service, and every patient, all in one place.
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Everything your pharmacy needs, brought together in one place. No more switching between systems, chasing paperwork, or losing track of where things stand.
Get a real-time view of your services, your team, and your patients across one branch or many. Encon Pharma surfaces what matters, so nothing gets missed and nothing needs chasing.
Make patient calls directly inside Encon Pharma using the built-in dialler. Every call is recorded for compliance, and AI automatically captures consultation notes. Your team stays focused on patients, not paperwork.
Run services in-branch, remotely, or a mix of both, whatever works best for your team. Encon Pharma fits around your workflow, not the other way round, so you can stay focused on your patients.
Don’t just take our word for it, hear directly from pharmacy owners and teams about how Encon Pharma has made their day-to-day easier.
See how Encon Pharma stacks up against typical pharmacy systems
Practical insights, guidance, and updates from the Encon Pharma team written for the people running pharmacies every day.
We get it, switching to a new system raises questions. Here are the answers you need. Can’t see your question? Book a quick call with our team.
Most pharmacies are live within 24 hours. We guide you through data upload and system connection. No technical expertise needed. Our team handles the setup, walks you through the platform, and ensures your team is confident using it from day one.
No. Encon Pharma works alongside your existing pharmacy management system. Import data from whichever PMR you’re currently using we integrate with all major systems. No migration required, no vendor lock-in.
Absolutely. You’re never locked into one approach. Run NMS remotely from the head office, manage it in individual branches, or use a hybrid model. Change your delivery method anytime as your business needs evolve.
Everything migrates over seamlessly. Historical data, patient records, and consultation notes are all accessible in Encon Pharma from day one. We handle the data transfer during onboarding, so there’s no disruption to your operations.
Yes. We’re NHS Assured with full DSPT and ICO certification. All platform and patient data are hosted exclusively on secure AWS servers in the United Kingdom. Enterprise-grade encryption protects everything. We underwent extensive NHS scrutiny before being approved to access patient data.
Complete onboarding is included with all plans. We guide your team through the platform and provide ongoing support via email and phone. Enterprise customers get a dedicated account manager for personalised assistance.
Support is available Monday to Friday, 9am-5pm, via email and phone. In-platform support is built into the dashboard. Most questions are answered within hours. Premium and Enterprise plans get priority support with faster response times.
Encon Pharma is a paid platform. However, we offer a 30-day money-back guarantee, so you can get started with confidence. If you’re not satisfied within the first 30 days, we’ll provide a full refund.
Upgrading is simple. Move between plans anytime with no penalty. Your data, settings, and configurations carry over automatically. We’ll guide you through the transition to ensure nothing is disrupted.
Yes. Our Enterprise plan includes custom integrations, tailored onboarding, and dedicated account management. For groups managing 100+ branches or requiring specific features, we build solutions that fit your exact requirements.
Still have questions? Book a call with our team
