A smarter way for pharmacies to manage, deliver, and scale the New Medicine Service without paper, missed follow-ups, or lost revenue.
Clients Powered by Encon Pharma






Save time, stay on top of every patient, and run NMS your way all from one smart platform.
Automated follow-ups, call handling, and documentation reduce admin and keep NMS moving without constant manual effort.
Patients are surfaced at the right time, with reminders that ensure follow-ups happen when they should.
Run NMS in-branch, remotely, or with hybrid support during busy periods, without disrupting your existing workflow.
Structured reporting supports accurate NHS submissions and reduces time spent preparing monthly claims.
From prescription to NHS submission, manage every step of your NMS workflow
Quickly add your patient data, no paper forms, no manual entry. Everything is ready for follow-ups instantly.
Encon Pharma flags patients for NMS as soon as prescriptions are processed. No one slips through the cracks, ever.
The built-in dialler lets you call patients directly from the platform. Calls are tracked and recorded for compliance and quality assurance, no switching between apps or disruption to your branch phone lines.
AI transcription and clinical templates capture consultation details instantly. Accurate notes, every time, with minimal admin.
Finished consultations automatically flow into structured reports for NHS claims. Less admin, faster reimbursement, and 100% accuracy.
Start with what fits your pharmacy today, and scale up as your business grows. We make it easy for you. All plans include a 30-day money-back guarantee.
Basic
Independent pharmacies or smaller groups starting with NMS.
£39 /mo per branch
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What’s Included:
Premium
Growing teams who need data-driven insights and streamlined communication.
£119 /mo per branch
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What’s Included:
Platinum
High-volume pharmacies that want maximum NMS completions with minimal effort.
£129 /mo per branch
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What’s Included:
Enterprise
Multi-site pharmacies and chains looking for advanced NMS tools and dedicated support.
£249/mo per branch
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What’s Included:
We get it, switching to a new system raises questions. Here are the answers you need. Can’t see your question? Book a quick call with our team.
NMS is a free NHS clinical service that supports patients when they start a new long-term medicine. It helps improve adherence, identify side effects early, and improve health outcomes.
Encon Pharma is designed for independent pharmacies, growing groups, and multi-branch operators looking to deliver NMS consistently and efficiently.
No. Encon Pharma works alongside your existing PMR. No migration is required, and there is no disruption to your current setup.
Yes. Consultations can be completed remotely, in-branch, or using a hybrid approach, depending on your staffing and workload.
Encon Pharma automates follow-up scheduling, centralises calls and documentation, and eliminates manual tracking significantly reducing admin time per NMS case.
No. Encon Pharma provides built-in calling for NMS consultations, without interfering with existing branch phone lines.
Yes. Call recordings are available for quality assurance, training, and compliance purposes.
Yes. Encon Pharma is NHS Assured and meets DSPT and ICO requirements. All data is securely hosted in the UK.
Yes. Encon Pharma structures NMS data clearly, reducing errors and helping pharmacies submit accurate claims.
Yes. Encon Pharma supports single-site pharmacies as well as multi-branch groups.
Onboarding is straightforward. Most pharmacies are up and running within 24 hours, with guided setup and hands-on support from the Encon Pharma team every step of the way.
All customers receive platform support and access to a dedicated point of contact for onboarding and ongoing assistance.
Still have questions? Book a call with our team