Deliver NMS Without
the Admin Burden

A smarter way for pharmacies to manage, deliver, and scale the New Medicine Service without paper, missed follow-ups, or lost revenue.

NMS Updated new v2
NMS Updated new v2

Clients Powered by Encon Pharma

Less Paperwork, More Care

Save time, stay on top of every patient, and run NMS your way all from one smart platform.

Free up hours every week

Automated follow-ups, call handling, and documentation reduce admin and keep NMS moving without constant manual effort.

Never miss an eligible patient

Patients are surfaced at the right time, with reminders that ensure follow-ups happen when they should.

Flexible delivery models

Run NMS in-branch, remotely, or with hybrid support during busy periods, without disrupting your existing workflow.

Claims without the stress

Structured reporting supports accurate NHS submissions and reduces time spent preparing monthly claims.

How Encon Pharma Works

From prescription to NHS submission, manage every step of your NMS workflow

Drag & drop patient prescriptions

Quickly add your patient data, no paper forms, no manual entry. Everything is ready for follow-ups instantly.

Find eligible patients automatically

Encon Pharma flags patients for NMS as soon as prescriptions are processed. No one slips through the cracks, ever.

Reach patients seamlessly

The built-in dialler lets you call patients directly from the platform. Calls are tracked and recorded for compliance and quality assurance, no switching between apps or disruption to your branch phone lines.

Notes done for you

AI transcription and clinical templates capture consultation details instantly. Accurate notes, every time, with minimal admin.

Submit NHS reports with a click

Finished consultations automatically flow into structured reports for NHS claims. Less admin, faster reimbursement, and 100% accuracy.

Plans That Work for Your Pharmacy

Start with what fits your pharmacy today, and scale up as your business grows. We make it easy for you. All plans include a 30-day money-back guarantee.

Monthly Yearly

Basic

Independent pharmacies or smaller groups starting with NMS.

£39 /mo per branch

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Premium

Growing teams who need data-driven insights and streamlined communication.

£119 /mo per branch

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Platinum

High-volume pharmacies that want maximum NMS completions with minimal effort.

£129 /mo per branch

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Enterprise

Multi-site pharmacies and chains looking for advanced NMS tools and dedicated support.

£249/mo per branch

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Everything You Need to Know

We get it, switching to a new system raises questions. Here are the answers you need. Can’t see your question? Book a quick call with our team.

What is the New Medicine Service (NMS)?

NMS is a free NHS clinical service that supports patients when they start a new long-term medicine. It helps improve adherence, identify side effects early, and improve health outcomes.

Encon Pharma is designed for independent pharmacies, growing groups, and multi-branch operators looking to deliver NMS consistently and efficiently.

No. Encon Pharma works alongside your existing PMR. No migration is required, and there is no disruption to your current setup.

Yes. Consultations can be completed remotely, in-branch, or using a hybrid approach, depending on your staffing and workload.

Encon Pharma automates follow-up scheduling, centralises calls and documentation, and eliminates manual tracking significantly reducing admin time per NMS case.

No. Encon Pharma provides built-in calling for NMS consultations, without interfering with existing branch phone lines.

Yes. Call recordings are available for quality assurance, training, and compliance purposes.

Yes. Encon Pharma is NHS Assured and meets DSPT and ICO requirements. All data is securely hosted in the UK.

Yes. Encon Pharma structures NMS data clearly, reducing errors and helping pharmacies submit accurate claims.

Yes. Encon Pharma supports single-site pharmacies as well as multi-branch groups.

Onboarding is straightforward. Most pharmacies are up and running within 24 hours, with guided setup and hands-on support from the Encon Pharma team every step of the way.

All customers receive platform support and access to a dedicated point of contact for onboarding and ongoing assistance.

Still have questions? Book a call with our team